Smarter eCommerce Product Management at Scale📦
June 10, 2026
a. Introduction. Xtreme Websites® (“Xtreme,” “Agency,” “we,” or “us”) provides a comprehensive range of professional web design, development, and managed hosting services (the “Services”). This Agreement governs the relationship between the Agency and the entity purchasing these Services (the “Client,” “you,” or “your”).
b. Managed Ecosystem & Service Tiers. Services are delivered as a fully managed experience across various specialized project types as detailed in Section 5. Every project is backed by our All-Inclusive Managed Warranty as detailed in Section 8, ensuring that the Website’s platform, database architecture, and custom code remain secure, optimized, and maintained by the Agency.
c. Mandatory Acceptance & Electronic Consent. Access to the Services and the completion of any order is strictly contingent upon the Client’s review and affirmative acceptance of these Website Terms.
d. Effectiveness. These Website Terms are incorporated by reference into any Service Agreement or order. They become effective on the date the order is placed (the “Effective Date”) and remain in effect until terminated as provided in Section 10. In consideration of the mutual covenants set forth herein, the parties agree to be legally bound by these terms.
The following provisions apply to all website projects, database-driven modules, and custom architectures included within the Website’s Platform.
a. Feature Evolution & Maintenance. Xtreme Websites® provides access to a dynamic tech stack that evolves alongside industry standards and emerging technology.
b. Integration Dependencies & Automator Widgets. The Platform’s functionality and the successful launch of any website project are contingent upon integration with various third-party assets (e.g., Google Search Console, Domain Registrars, Automator Widgets).
c. Access and Conduct. Access to the Websites Platform management dashboard is a license granted for legitimate business operations and is contingent upon the following:
d. Restricted Content & Prohibited Industries. To protect the reputation and deliverability of the Platform, Client shall not use the Services for any illegal activity or to promote businesses related to prohibited industries (including but not limited to: unlawful goods, pornography, gambling, guns, or the sale of social media engagement).
e. Third-Party “As-Is” Disclaimer. The Platform relies on external data sources and third-party APIs.
a. Project Management System. A dedicated Website Development Project will be established within the Client Area to serve as the official record for progress tracking, task management, and centralized communication.
b. Mandatory Owner-Admin Initial Setup. To ensure system integrity and security, the initial Discovery Questionnaire and Onboarding Forms must be completed by the Client’s Owner or a designated high-level Administrator.
c. The Brand XDNA™ Acceleration. To expedite the onboarding phase, Client is granted access to Xtreme’s proprietary Brand XDNA™ software.
d. Assigned Client Tasks & Timeliness. While the Agency manages the majority of technical execution, the Initial Term requires specific Client-side onboarding tasks (e.g., providing high-resolution assets or accessing external accounts).
e. Technical Setup & Performance Configuration. The agency performs a comprehensive technical configuration of the Client’s digital environment. This includes enterprise-grade server provisioning, Content Editor (CMS) optimization, and proprietary database architecture. Specialized configuration also covers technical SEO (Schema markup and metadata), CDN management for global speed optimization, and the hardening of the managed security firewall.
f. Branded Asset Integration. Following the verification of the Brand XDNA™ profile, the Agency integrates customized digital resources that reflect the Client’s brand identity, ensuring a professional and cohesive presence across the website and all Platform-generated modules. Exception: If the Client acquires a professional Brand Logo from Xtreme, the branding, color schemes, and aesthetic direction will be derived exclusively from that Agency-produced asset and applied across the website and any concurrent marketing assets.
To ensure the Client is equipped to maximize the Website’s Platform, the Agency provides the following support infrastructure. These channels are the exclusive methods for seeking technical or strategic assistance:
a. 24/7 Knowledge Base & Help Center. Client is granted unlimited access to a comprehensive, on-demand library of training videos, step-by-step tutorials, and platform documentation. This resource is designed to provide immediate answers for platform navigation and feature utilization at any time.
b. Official Platform Support (Ticketing System). Technical issues or operational inquiries must be submitted via the official Support Ticket system within the Client Area.
c. Strategy Sessions. Collaborative, high-level meetings with Agency experts are available to align platform tools with the Client’s specific business objectives.
We provide a wide range of website project types precisely selected to align with your specific business goals. All projects are protected by our All-Inclusive Managed Warranty to ensure the ongoing security, stability, and managed integrity of your digital assets.
a. Turnkey Websites™. Industry-standard digital presences designed for rapid deployment, focusing on professional brand representation and core lead generation.
b. Turnkey eCommerce™. Essential digital retail architecture designed for streamlined product management and secure digital transaction processing.
c. Xtreme eCommerce™. Enterprise-grade commerce platforms featuring advanced business eCommerce logic and automated store operations.
d. Xtreme Platforms™. Income-generating, self-sustaining database-driven platforms designed for complex models such as Online Education (LMS), Membership portals, or Online Directories.
e. Xtreme Sales Funnel™. ROI-focused website architecture featuring landing page sequences and lead capture logic. Note: Use of this type requires an active Xtreme Automator® subscription.
All deliverables, page counts, and specific feature sets depend on the respective website’s package selected at the time of purchase.
a. Expert Custom Web Design. Every project features high-fidelity, Responsive Web Design optimized for performance. Visual direction is derived from the verified BrandCrawl™ profile and specific creative requests.
b. Website Images & Visual Assets. To ensure the highest professional aesthetic, the Agency follows a strict protocol for visual asset integration:
c. Professional Content Writing & Optimization. The agency provides industry-specific content creation tailored to the Client’s vertical.
d. Foundation Search Engine Optimization (SEO). Every build includes foundational SEO protocols to ensure the website is indexed and discoverable for the Business Name and top Service Keywords.
e. Comprehensive Website Analytics & Reporting. Real-time integration of advanced tracking tools to monitor visitor behavior and technical performance.
f. Additional Professional Services
g. Technical Integrity Restriction. To maintain the Platform’s All-Inclusive Managed Warranty and ensure system stability, the Client is strictly prohibited from accessing, modifying, or attempting to install any external software, core technical system settings, or backend server configurations.
h. Custom Integration Requests. Upon request, the Agency will integrate specific third-party tracking (e.g., Meta Pixel, LinkedIn Insight Tag) or external API services. These requests are subject to technical feasibility and will be quoted as an additional cost based on complexity.
a. Domain Selection & Project Scope. The choice and registration of the domain name (URL) are the sole responsibility of the Client. The Client’s failure to select, provide, or finalize a domain name does not affect the successful delivery of the website development deliverables or the commencement of billing.
b. Domain Provisioning Options. Xtreme provides three primary methods for domain integration: (i) purchasing a new domain through the Agency, (ii) connecting an existing domain via DNS records, or (iii) transferring an existing domain to the Agency’s management platform.
c. Consolidation Recommendation & Ownership. To ensure all digital assets are managed under a single, cohesive infrastructure, the Agency recommends transferring the domain to Xtreme’s management.
d. Domain Management. Client or Agency Admin may manage domain access and DNS records to facilitate connections with Platform assets, including websites, marketing funnels, and email services.
e. Domain Transfers & Registrar Support. Client is strictly responsible for completing technical prerequisites, including unlocking the domain, obtaining Authorization (EPP) codes, and contacting their current registrar for support.
f. Assistance Disclaimer. While Xtreme may provide guided support at no additional cost, Agency is not liable for impediments caused by third-party registrars, such as mandatory transfer locks, uncooperative user interfaces, or malfunctions of the existing legacy website.
g. Old Website Malfunction. If an existing website becomes inaccessible due to registrar-side issues during the transfer process, Xtreme may, at its sole discretion, deploy a temporary landing page to maintain a digital presence until the new Platform-hosted site is ready for publication.
The Warranty provides a “Done-For-You” technical environment where the Agency assumes full responsibility for the Platform’s health:
a. Fee Structure and Taxes. Client agrees to all fees and payment terms outlined during the registration or checkout process.
b. The 30-Day Subscription Trigger. To ensure continuity of Managed Infrastructure, the “All-Inclusive” monthly subscription fee shall automatically commence upon the earliest of: (i) the submission of the Website Completion Questionnaire, (ii) the date the website is deemed ready for publication by the Agency, or (iii) exactly thirty (30) days from the Effective Date.
c. Payment Authorization & Automated Billing. Client must maintain a valid credit card or ACH authorization on file.
d. Managed Resource Continuity & Traffic Policy. The “All-Inclusive” fee covers the managed hosting environment required for Platform stability.
e. 15-Day Grace Period & Service Suspension. Payments not received on the due date enter a 15-day Grace Period. Failure to restore the account within this period results in Automatic System Suspension, including the deactivation of the website, custom code modules, and security firewalls.
f. Data Retention & Re-Activation. If the account remains unpaid for 30 days, all website files will be moved to an offline “Vault” state for up to 90 days.
a. Initial Term & Firm Commitment. This Agreement begins on the Effective Date and remains in effect for a mandatory commitment period of twenty-four (24) months (the “Initial Term”).
b. Standard Cancellation. Client may cancel Services only at the completion of the current Term by providing no less than sixty (60) days’ written notice exclusively via a Support Ticket within the Client Area.
c. 72-Hour Liquidation Clause. All payments are strictly non-refundable. At the Agency’s sole discretion, a cancellation request received within 72 hours of the initial purchase may be honored, subject to a 35% Administrative Liquidation Fee to cover proprietary Platform setup, initial strategy, and technical provisioning.
d. Early Termination and Liquidated Damages. If Client terminates or abandons the project before completing the Term, they must provide written notice and pay an Early Cancellation Fee equal to 35% of the remaining contract balance. This compensates for unrecovered costs associated with discounted upfront setup and infrastructure provisioning.
e. Chargeback Protection & Liquidated Damages. Any attempt to initiate a credit card chargeback or payment dispute for professional design labor or Platform access provided is a material breach of this Agreement.
f. Acceleration Clause. If an account enters Suspension due to non-payment before the completion of the Initial Term, it constitutes a material breach. This triggers the Early Cancellation Fee, and the full remaining balance of the contract becomes immediately due and payable.
g. B2B Collections & Credit Reporting. Xtreme reserves the right to report unresolved delinquent accounts to commercial credit bureaus using the Client’s Employer Identification Number (EIN). Client is liable for all costs of collection, including third-party agency fees and reasonable attorneys’ fees.
h. Post-Termination Obligations. Upon termination, all licenses cease immediately. Access to the Platform and proprietary Agency logic (Snapshots, Database Architecture, 3rd Party Licenses, and Add-ons) is revoked. Clauses regarding Intellectual Property, Non-Defamation, and Governing Law shall survive in perpetuity.
a. Agency Work Product. Xtreme and its partners retain exclusive ownership of all proprietary “Snapshots,” internal logic, database structures, and software architecture.
b. The 24-Month Ownership Lock & Tenure Continuity. Client acknowledges that website files and code are provided as a managed service.
c. Usage Restrictions. Client shall not copy, prepare derivative works of, or reverse engineer any portion of the Platform.
d. Trademarks. All trademarks, service marks, and trade names used in conjunction with the Services are the exclusive property of Xtreme Websites®, its affiliates, or licensors. Use of these marks without express written consent is prohibited. Detailed information regarding brand assets is governed by our Trademark Terms of Use.
a. “As-Is” Service Warranty & Performance Disclaimer. Xtreme provides the Platform, hosting infrastructure, and development services on an “As-Is” and “As-Available” basis.
b. Limitation of Liability. To the maximum extent permitted by law, the total cumulative liability of Xtreme for all claims arising out of or related to this Agreement, whether in contract, tort, or otherwise, shall be strictly limited to the total monthly subscription fees actually paid by the Client to the Agency during the three (3) months preceding the event giving rise to the claim.
c. Requirement for Prompt Notice of Dissatisfaction. Client acknowledges a duty to mitigate any potential damages.
a. Professional Conduct. The parties agree to maintain a professional relationship based on mutual respect and the good-faith resolution of any technical or campaign-related disputes.
b. Non-Defamation Covenant. During and after the Term of this Agreement, Client agrees to refrain from making, publishing, or communicating any “Defamatory Statements” regarding Xtreme Websites®, its employees, or the Xtreme Automator® Platform.
c. Liquidated Damages for Defamation. Client acknowledges that the publication of false or malicious information causes irreparable harm to the Agency’s brand equity. In the event of a documented breach of this Section, Xtreme Websites® reserves the right to: (i) immediately terminate all Services and access to the Platform for material breach, and (ii) seek legal remedies for actual damages incurred.
d. Right to Response and Removal. Client agrees to provide the Agency with a formal Support Ticket detailing any dissatisfaction and allowing a minimum of seven (7) business days for a resolution attempt before publishing any negative public feedback. If a published statement is found to be factually incorrect, Client agrees to remove or correct said statement within 48 hours of a written request from the Agency.
a. Authority to Bind. By accepting this Agreement, the individual doing so personally represents and warrants that:
b. Third-Party Agency. In the event that you are purchasing the Services on behalf of another company, you personally represent and warrant that you have been authorized by such company to act as its agent in all respects related to this Agreement. You agree on behalf of such company that they have been made aware of, and agree to be bound by, these Marketing Terms.
a. Independent Contractor. This Agreement shall not be construed to create an association, joint venture, partnership, or employment relationship between the Parties.
b. No Partnership Liability. Neither Party shall have the power to bind the other or incur obligations on the other’s behalf.
c. Cost Allocation. Each Party shall bear its own costs and expenses in performing this Agreement.
d. Entire Agreement. This document, along with the specific Service Agreement, constitutes the entire agreement and supersedes all prior verbal or written understandings.
c. Intellectual Property Representation. Client represents that it has the legal right to use all intellectual property, including but not limited to copyrighted materials and trademarks, supplied to Xtreme for use in conjunction with the Services.
a. Governing Law and Venue. This Agreement and all disputes arising out of it shall be governed by the laws of the State of Maryland, without regard to its conflict of law provisions. Any legal action or proceeding shall be brought exclusively in the state or federal courts located in Maryland.
b. Attorney’s Fees and Collection Costs. In the event of a dispute, default, or collection action, the prevailing party shall be entitled to recover its reasonable attorney’s fees, court costs, and any third-party collection agency fees incurred (typically 25%–35% of the balance).
c. Class Action Waiver. Client agrees that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
d. Severability. If any part of this Agreement is found unenforceable by a court of competent jurisdiction, the parties agree that the court should give effect to the parties’ intentions as reflected in the provision, and the remainder of the Agreement remains in full force and effect.