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Billing Procedures for all clients are explained below:
Client will be required to provide Xtreme with a valid credit card number upon registration for a subscription. Client hereby warrants and represents that he/she has the authority to provide such credit card information to Agency and shall be responsible for all charges made thereto. Xtreme will bill your credit card in advance of each Billing Period (as defined below) for the fees incurred for such Billing Period, as well as for any outstanding balances. Your “Billing Period” will be specified by Xtreme at the time of registration, though Xtreme reserves the right to change the term of future Billing Periods at any time.
Client will have several payment options to choose from. All major credit cards, PayPal and eChecks are accepted. Any invoice over $1,000 will incur a credit card convenience fee of 3% for all credit card and Paypal transactions. Client can avoid this fee by using ACH or eCheck as the main payment type. Multiple payment options can be managed securely in your Client Area under Payment Methods. Xtreme never stores any sensitive payment information on its servers and payment methods are stored and processed by Authorize.net which handles security, compliance and processing.
Failure of direct debit payments will result in automatic email/call notifications to Client. If payment is not completed after 15 days of being overdue (your “grace period”), a late fee of $30 or 3% late fee will be assessed (whichever is greater). In addition, Client will be responsible for paying any reasonable expenses and attorneys’ fees that Xtreme incurs in connection with collecting overdue amounts. If any amount owed by you under your Agreement is overdue, Xtreme will, without limiting our other rights and remedies, suspend Client’s access to the Products until such amounts are paid in full in addition to a $100 re-activation fee.
Xtreme will automatically renew each of your product subscriptions and charge your credit card at the beginning of each subscription renewal period, so long as your subscription has not been cancelled. The automatic charge to your credit card will occur at the commencement of each subscription renewal. You acknowledge that the amount billed each Billing Period may vary for reasons such as promotional rates no longer being applied, changes in your subscription (for example, upgrading/downgrading package or adding additional marketing services), changes in the amount of applicable sales tax or other reasons; and you authorize us to charge your credit card for such varying amounts.
> If you have any additional billing question about your contract, please open a billing ticket here so we can help you right away.