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How do I take a Screenshot or Record my Screen?

Benefits of taking screenshots:

  • Useful when explaining a design change
  • It points out specific visual changes better than words
  • Faster Support Ticket Resolutions

Benefits of recording your screen:

  • Useful when explaining multiple design changes or a more complex concept
  • Useful when explaining a bug or usability error
  • No need to write anything as the video link is enough
  • Faster Support Ticket Resolutions

Requirement: Awesome Screenshot
(available for Chrome, Mozilla, and Safari)

Download Awesome Screenshot

When done, simply share the “Sharable URL” with us (choose the “Short URL” instead of long URL)

Alternatively, you can take a screenshot on your computer:

Windows computers:

  • Press the Print Screen button, it’s usually labled as “PrtScn”, “Prnt Scrn”, “Print Scr” or something similar
  • Open the Paint application and press the following buttons together: “Ctrl”+”V”
  • Save image

Apple computers:

  • Press the following buttons: “Command”+”Shift”+”3”
  • It will be automatically saved to your desktop
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