Smarter eCommerce Product Management at Scale📦
June 10, 2026
Workflow AI is an assistant designed to support you in building, refining, and managing workflows within the platform. Whether you’re creating new workflows or enhancing existing ones, Workflow AI provides step-by-step guidance, action suggestions, and optimization insights tailored to your objectives. By simply typing your desired outcome, Workflow AI presents a curated list of actions and triggers to help you achieve your goals with ease.
Go to the Automation > Workflows section in your account, then select an existing workflow from the list or create a new one from scratch.
Locate the Workflow AI chat icon in the bottom left corner of the workflow builder. Clicking it will open the chat box, where you’ll see several prompt cards to start the conversation.
Alternatively, you can click on “Suggestions” or “Add Actions” to get specific recommendations from Workflow AI.
Choose a card or simply start typing your query into the chat box.
Note: Each day, you’ll have 30 credits to interact with Workflow AI. Each question or action request uses one credit and the credits reset daily.
Workflow AI can provide detailed action steps, and explanations of actions, and list specific triggers to help you achieve your workflow goals. For each action, click the “+” icon to add it to your workflow, and Workflow AI will guide you through the configuration.
If you’re unsure how to configure a specific action, mention your end goal, and Workflow AI will suggest the necessary steps and provide configuration guidance. For instance, you can ask it to set up a wait condition based on email activity, and it will walk you through each configuration step.
As you interact with Workflow AI, it will suggest follow-up questions to deepen your understanding and ensure you’re building an effective workflow.
Use the “Clear Chat” button to start a new conversation at any time, or click “Export Chat” to save a record of your interactions for future reference.
Provide feedback on Workflow AI’s responses to help improve its accuracy and usefulness over time.
From helping you configure individual actions to enhancing the overall efficiency of your workflows, Workflow AI is your reliable partner in workflow management.
Q. Why should I use Workflow AI?
Q. Can Workflow AI handle complex workflows?
Q. Can I keep a record of my chat with Workflow AI?